In the telecommunications world, we speak in speed, specifically, “Megabits per second” (Mbps). Mbps is the capacity of your internet connection, which then affects the speed of downloading and uploading files, movies, music, video chat, etc. Terms such as QoS, QAM, MPLS, Mbps, are used by us daily in the background to ensure the internet and Wi-Fi is working to the quality we guarantee.
For our users in FIFO villages, however, it’s all about the user experience and ensuring they have fast internet that doesn’t drop out or buffer. It’s like a garden, you might not know much about the soil, you just want your tomatoes to grow.
In all of our clients’ sites, we guarantee every user can access 5Mbps, always. Why? Because Skype recommends 1.5Mbps per call, FaceTime recommends 3Mbps per video call, and Netflix recommends 5Mbps for high definition video streaming. It allows users to access videos, apps and services, without buffering, providing the best user experience possible.
Over time, our guarantee will increase in line with the requirements of services like Netflix, to make sure no user has to experience Buffer Rage. As Netflix improves their streaming services, we improve our internet services to support this.
If you want to see what the speed is like in your village at peak hour, try www.fast.com. This is a Netflix speed test site that is simple to use. Or, for the geekier people out there who want to check out their download, upload and latency, try www.speedtest.net.*
If you can’t Skype or FaceTime your family or watch Netflix in the village you’re in at the moment, have a read of our article: 7 tips to avoid peak hour frustration. And after that, call March IT for a quote!
*Please note: both of these websites will use your data bundle to run tests. If you’re not on March IT’s Wi-Fi with unlimited data bundles, then you may incur usage charges.